1. Dealing with a health challenge, receive a solution from his doctor, but is looking for safer and better options that deal with the underlying root cause of the health issue

2. Dealing with a health challenge or symptom that won't go away (fully or partially) despite having tried different things

This doesn't constitute a treatment. It is simply deeper insight into of what is likely causing the health concern, or what needs to be done to figure it out, and how to go about addressing it.